Bài giảng Lean production systems - Chapter 7: VSM - Nguyễn Như Phong

8/13/2018  
VSM  
GVC. ThS. Nguyễn Như Phong  
Kỹ thuật Hệ thống Công nghiệp  
ĐH BÁCH KHOA – ĐHQG TPHCM  
(Tài liệu giảng dạy cho ISE)  
2018  
VSM  
VSM  
Commit to lean  
Choose the VS  
Learn about Lean  
Determine Lean Metrics  
Nguyễn Như Phong  
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VSM overview  
Introduction  
History  
VMS purpose  
Who should understand what ?  
Nguyễn Như Phong  
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VSM introduction  
Difference bw. doing lean & being lean.  
What exactly becoming lean ?  
TPS Fundamental goal  
Continuously minimizing waste 2 maximize flow  
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VSM introduction  
To becoming lean  
Change mind-set  
Learn 2 view waste  
Awareness & elimination of what constitutes waste  
Doing lean wo. necessarily becoming lean  
Sporadically implement improvements wo. linking efforts 2 an  
overarching strategy  
How 2 make the link by using tools  
Sustainable improvements  
Nguyễn Như Phong  
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VSM toolkit  
Structure steps  
Management commitment Checklist  
Total employee Involvement  
Part-Routing Analysis  
VS Charter  
Kaizen Meeting Forms  
Demand, Flow, Leveling Focus  
Route Collection Checklist  
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VSM toolkit  
VSM I  
Lean Assessment  
Lean Guidelines  
Storyboard  
Kaizen Milestone Worksheet  
VS Sunset Report.  
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HISTORY  
1990 –  
James Womack & Daniel Roos,  
The machine that changed the world  
Lean production / manufacturing.  
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VMS purpose  
To simplify the fundamental lean concepts  
To demonstrate the overall lean process  
Nguyễn Như Phong  
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Who should understand what ?  
Top management  
Understand VSM process  
Believe before applying  
VSM storyboard  
Structure 4 commitment  
Communication tool  
Need 4 effective metrics & reporting.  
Nguyễn Như Phong  
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Who should understand what ?  
Supervisors, managers, team leaders  
Understand how to  
use VSM for planning & reporting  
apply VSM 2 get easily products out of the door.  
Nguyễn Như Phong  
11 April 2003  
What is VSM ?  
VSM  
a process  
for planning and linking lean initiatives  
through systematic data capture and analysis  
VSM  
Not just a management tool  
A proven process 4 planning the improvements  
allow company 2 become lean.  
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VSM storyboard  
A VSM powerful tool  
Poster-sized framework  
Holding all key info 4 planning lean implementation  
Data & VSMs entered by VSM team  
Nguyễn Như Phong  
11 April 2003  
VSM storyboard  
Shared document of what done & plan 2 do.  
Visual management  
Everyone know the org’s goal  
All info needed easily accessible  
Help people  
see & understand the big picture &  
buy into the overall strategy  
Nguyễn Như Phong  
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Why VSM  
History  
1990s – Lean dissemination  
2000 – Kaizen workshop  
2000s – VSM I  
2010s – VSM II  
Why VSM  
Make a true commitment  
Understand customer demand thoroughly  
Depict the CS accurately  
Communicate !  
Nguyễn Như Phong  
11 April 2003  
Make a true commitment  
Achieving lean enterprise  
Allocate the resources  
for effective planning, implementation, maintenance.  
Lean results  
Not realized  
wo. commitment from people from all levels  
Appoint not enough  
Generate a desire 2 improve that fuels all activities  
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Make a true commitment  
The more people believe & do,  
the more people will believe & do  
The guidance & commitment must  
Be sincere & start at the top  
Come from a burning desire 2 be lean  
Making & sustaining the commitment 2 the lean  
transformation  
Important through VSM process  
Nguyễn Như Phong  
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Understand customer demand thoroughly  
CD variation  
Not a reason 4 avoiding true lean implementation  
Only an excute  
Can understand CD & incorporate into L. process  
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Understand customer demand thoroughly  
Analyzing CD  
Particularly important concern  
When  
Choosing the VS  
Mapping the CS  
Mapping the FS  
Nguyễn Như Phong  
11 April 2003  
Depict the CS accurately  
Before begin implementing lean  
Must fully understand what currently doing  
Cycle time  
Proc. Communications  
People’s work standard  
Machine cap., …  
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Depict the CS accurately  
Only grasping the present condition  
Create the future condition  
Plan how 2 implement it  
CSM  
a snapshot of conditions at a specific time point  
Not depict the current condition accurately  
Significant problem later in implementation  
Accurate & precise when collecting info  
Nguyễn Như Phong  
11 April 2003  
Communicate !  
Manu professionals  
Driving fear from the workplace  
Create no-blame envi  
Far from perfect in practice Treat people w.  
dignity & respect  
Good communication  
Essential 2 the effort  
to treat everyone with dignity & respect  
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Communicate !  
To create an envi. befitting a lean enterprise  
Telling people what doing & why  
Expressing a sincere interest  
The more communicate  
The more earn trust & gain enthusiastic support  
Good face2face communication – equally important.  
Establish the rapport  
Make people receptive 2 using the visual tools  
Nguyễn Như Phong  
11 April 2003  
VSM attributes  
Clear & concise communications  
Proven tools used  
Team recognition & ownership included  
Management review & reporting incorporated  
Visual communication  
Changes & updates reflected  
Nguyễn Như Phong  
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VSM is  
Is a process  
Links together 2 achieve lean enterprise  
Lean sustained  
Continuously improve  
Controlled process flow  
Actual lean design & implementation plan  
Make the process go smoothly  
Nguyễn Như Phong  
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VSM is not  
Not involve  
Just forming Kaizen team  
Just mapping the VS  
Just forming self-directing work team  
Just appointing lean coordinator  
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People first  
People considered first & foremost  
in lean activities  
People & their activities 2 eliminate waste  
Critical 2 implementing & sustaining a lean system.  
Nguyễn Như Phong  
11 April 2003  
Key Lean Principles  
Define value from your customer’s perspective  
Identify the VS  
Eliminate the wastes  
Make the work flow  
Pull the work, not push  
Pursue 2 perfection  
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VSM Steps  
1. Commit to lean  
2. Choose the VS  
3. Learn about Lean  
4. Map the CS  
5. Determine Lean Metrics  
6. Map the FS  
7. Create Kaizen Plans  
8. Implement Kaizen Plan  
Nguyễn Như Phong  
11 April 2003  
COMMIT TO LEAN  
GVC. ThS. Nguyễn Như Phong  
ĐẠI HỌC BÁCH KHOA ĐHQG TPHCM  
(Tài liệu dạy cho )  
04/2011  
15  
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COMMIT TO LEAN  
Management Push or Worker Pull  
Catch Ball  
Key management activities  
Invest in people  
Short term pain & long term gain  
Implementing Lean transform culture  
Commitment checklist  
Nguyễn Như Phong  
11 April 2003  
COMMIT TO LEAN  
Management  
Lead the commitment to lean  
Demonstrate how & why  
The commitment of TM  
The entire organization’s commitment to lean  
Never-ending journey of WC org.  
Cost-reduction principle  
Highest quality  
Quality, cost & delivery  
Eliminate all waste from the CVS  
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Management Push or Worker Pull  
Creating change  
Management push sys  
Worker pull sys  
Nguyễn Như Phong  
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Management Push  
Traditional change strategy  
Management  
Supervisor, planner, proc. engineer, lean  
implementer  
ordering improvement activities on employees.  
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Worker Pull  
Motivated employees  
Pulling the resource & training  
Need 2 improve the VS  
Preferred method  
Improvement & cost-reduction ideas  
Come naturally  
From people most familiar w. the proc.  
Nguyễn Như Phong  
11 April 2003  
Worker Pull  
Management  
Direction, guidance, support  
Backbone 4 L. implementation  
Worker  
The organ 4 lean  
Perform the vital function  
Lean initiatives fail early  
Management  
Not committed  
But assign a team anyway.  
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Catchball  
Lean companies  
Info flows freely in many direction  
Commitment grows stronger  
Info flows both from TD & BU.  
Catchball  
Regardless of who initiates a proj  
The person  
articulates the purpose, objectives, ideas, concerns  
Throw them 2 other stakeholders  
Nguyễn Như Phong  
11 April 2003  
Catchball  
Promote 2-way communication  
Top-down  
Bottom-Up  
Accomplish  
Management committed to the team ‘s ideas  
Everyone  
Credible & reliable structure 4 workers 2 initiate  
improvement  
The heart of a worker-pull sys  
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Catchball process  
Promote 2-way communication  
Managers  
Assemble a core implementation team  
Identify an area 2 improve  
Team  
Team charter  
Throw it back 2 mana.  
Until mana approves the charter  
Also used to come to agreement on  
metrics, FSM, Kaizen plans  
Nguyễn Như Phong  
11 April 2003  
Key management activities  
Employees  
Behind the lean transformation effort  
To reduce & eliminate waste effectively  
TM articulate the need 2 become lean  
Meeting 2 inform  
Sharing margins  
Displaying C letter, …  
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