Civil society in Vietnam: A comparative study of civil society organizations in Hanoi and Ho Chi Minh city

Civil Society in Vietnam:  
A Comparative Study of Civil Society Organizations  
in Hanoi and Ho Chi Minh City  
William Taylor, Nguyễn Thu Hằng, Phạm Quang Tú,. Huỳnh Thị Ngọc Tuyết  
HANOI, OCTOBER 2012  
Civil Society in Vietnam:  
A Comparative Study of Civil Society Organizations  
in Hanoi and Ho Chi Minh City  
William Taylor, Nguyễn Thu Hằng, Phạm Quang Tú, Huỳnh Thị Ngọc Tuyết  
Hanoi  
October 2012  
FOREWORD  
Civil society is an integral part of societies everywhere, the arena where citizens come together  
to engage in issues affecting their lives and the development of their communities. Since  
opening an office in Hanoi in 2000, The Asia Foundation has supported a series of research,  
capacity building and public participation programs aimed at facilitating more productive state-  
society relations in Vietnam. The Foundation has assisted Vietnamese civil society  
organizations (CSOs) to conduct public consultation to inform the drafting of numerous laws  
for example, while our longstanding partnership with the Office of the National Assembly  
(ONA) has led to pioneering training for the NA deputies on public consultation skills and the  
now posted for public comments.  
Recognizing that civil society development is nascent in Vietnam, in 2008 the Foundation  
carried out a survey and in-depth interviews with 79 registered NGOs to understand their  
organizational structures and needs. The assessment identified the rapid growth of the sector in  
recent years with many of the NGOs established only in the past decade. It also provided the  
Foundation with baseline data on NGOs’ operations, informing our subsequent development  
and implementation of an NGO capacity building program in organizational development,  
public participation mobilization, and policy advocacy between 2009 and 2011.  
In the course of supporting organizational capacity building and policy advocacy initiatives as  
well as undertaking research on philanthropy in Vietnam, it became clear that to us there are  
interesting differences in the characteristics of CSOs depending on their location.1 These  
intriguing glimpses of differences between civil society in Hanoi and Ho Chi Minh City led the  
Foundation to carry out this comparative study of CSOs in Vietnam’s two major metropolitan  
areas. Given that the majority of CSOs are located in Hanoi and HCMC, an in-depth  
understanding of these organizations can provide an understanding of civil society as a whole.  
Hanoi and HCMC are also the political and commercial centers of Vietnam respectively, and a  
comparative analysis of strengths and weaknesses of CSO operations can thus shed light on the  
different historical contexts, policy environments, organizational models, and funding  
possibilities in these two cities. It is our hope that this research will contribute to the small but  
growing knowledge base on Vietnamese civil society, as well as informing relevant policies  
and initiatives aimed at supporting civil society development in Vietnam.  
William Taylor and Nguyễn Thu Hằng from The Asia Foundation took the lead in working  
with a committed group of Vietnamese researchers in Hanoi and HCMC to design and  
implement this research. The survey work and analysis conducted by the research teams led by  
Phạm Quang Tú and Huỳnh Thị Ngọc Tuyết were invaluable, with the contribution of Hoàng  
Xuân Diễm, Hoàng Anh Dũng, Vũ Thị Nga, Nguyễn Minh Châu, Nguyễn Cúc Trâm, and  
Nguyễn Thị Bảo Hà. Editorial assistance provided by Elliot Waldman is also gratefully  
acknowledged. Finally, I would also like to express our gratitude to the leaders and staff of  
CSOs who share with us their important perspectives on their own organizations and the wider  
situation of civil society in Vietnam.  
Kim N. B. Ninh, Country Representative, Vietnam  
1 The Asia Foundation and the Vietnam Asia Pacific Economic Center, Philanthropy in Vietnam (Hanoi, 2011).  
1
TABLE OF CONTENTS  
FOREWORD…………………………………………………………………………………...1  
LIST OF ACRONYMS .............................................................................................................. 4  
EXECUTIVE SUMMARY ........................................................................................................ 5  
1. INTRODUCTION .............................................................................................................. 6  
2. RESEARCH FOCUS AND METHODOLOGY.............................................................. 9  
3. RESEARCH FINDINGS.................................................................................................. 10  
3.1 ORGANIZATIONAL STRUCTURE, MANAGEMENT AND STAFFING ........................................ 10  
Types of organizations........................................................................................................ 10  
Registration......................................................................................................................... 11  
Age of surveyed CSOs......................................................................................................... 12  
Physical and human resources ........................................................................................... 13  
Leadership and management.............................................................................................. 15  
3.2 PROGRAM FOCUS AND STRATEGY...................................................................................... 17  
Strategic planning............................................................................................................... 17  
Fields of operation.............................................................................................................. 17  
Approaches to program implementation ............................................................................ 19  
Participation of stakeholders.............................................................................................. 21  
3.3 ENGAGEMENT WITH OTHER SECTORS ................................................................................. 22  
Interaction with central and local governments................................................................. 22  
Interaction with the private sector...................................................................................... 23  
3.4 NETWORKING .................................................................................................................... 24  
3.5 FUNDING............................................................................................................................ 25  
Funding sources.................................................................................................................. 25  
Financial security ............................................................................................................... 26  
Impacts of international donor presence............................................................................ 27  
3.6 CHALLENGES AND FUTURE DIRECTIONS............................................................................ 28  
Administrative procedures and legal environment............................................................. 28  
Optimism among CSOs....................................................................................................... 28  
Organizational development needs..................................................................................... 30  
4. CONCLUSIONS............................................................................................................... 31  
BIBLIOGRAPHY..................................................................................................................... 33  
ANNEX: SURVEY METHODOLOGY ................................................................................. 34  
2
Tables  
Table 1: Self-identified CSO identity......................................................................................... 10  
Table 2: Registration situation of CSOs ..................................................................................... 11  
Table 3: Duration of registration process ................................................................................... 11  
Table 4: Age of organizations..................................................................................................... 13  
Table 5: Human resources of CSOs............................................................................................ 14  
Table 6: CSOs with boards of directors...................................................................................... 15  
Table 7: Age of CSO leaders...................................................................................................... 16  
Table 8: Mode of operation ........................................................................................................ 19  
Table 9: Impacts of international donor presence on Vietnamese civil society ......................... 28  
Charts  
Chart 1: Organizational changes resulting from training ........................................................... 13  
Chart 2: Organizations with changes in leadership since founding............................................ 16  
Chart 3: Fields of operation ........................................................................................................ 18  
Chart 4: Number of organizations engaged in policy advocacy, by region and type of  
organization ................................................................................................................................ 20  
Chart 5: Participation of stakeholders in program implementation............................................ 22  
Chart 6: Relationship with the central government .................................................................... 23  
Chart 7: Funding sources............................................................................................................ 25  
Chart 8: Budgets of surveyed CSOs for 2010 (in USD)............................................................. 26  
Chart 9: Optimism among Vietnamese civil society .................................................................. 29  
Chart 10: Areas most in need of improvement........................................................................... 30  
3
LIST OF ACRONYMS  
CBO  
Community Based Organization  
CDG  
Cooperation and Development Group  
CEPEW  
CGFED  
CHESH  
CIFPEN  
CISDOMA  
Center for Education Promotion and Empowerment for Women  
Center for Gender, Family, and Environment in Development  
Center for Humanity and Ecology Studies in Highlands  
Civil Society Inclusion in Food Security and Poverty Elimination Network  
Consultative Institute for Socioeconomic Development of Rural and  
Mountainous Areas  
CODE  
Consultancy on Development Institute  
CSAGA  
Center for Studies & Applied Sciences in Gender-Family-Women &  
Adolescents  
CRCD  
CSO  
Coalition for Responsible Community Development  
Civil Society Organization  
DWC  
Center for Women and Children  
GENCOMNET  
HCMC  
INGO  
MOET  
MOST  
NGO  
Gender and Community Development Network  
Ho Chi Minh City  
International Non-Governmental Organization  
Ministry of Education and Training  
Ministry of Science and Technology  
Non Government Organization  
PPWG  
SDRC  
SEARAV  
SNV  
SPERI  
SRD  
Public Participation Working Group  
Social Work & Community Development Research and Consultancy Center  
South East Asia Research Association of Vietnam  
Netherlands Development Organization  
Social Political Ecology Research Institute  
Center for Sustainable Development  
TAF  
The Asia Foundation  
UNDP  
VIDS  
United Nations Development Program  
Vietnam Institute of Development Studies  
Vietnamese Non-Governmental Organization  
Vietnam General Confederation of Labor  
Vietnam Union of Art and Literature  
Vietnam Union of Friendship Organizations  
Vietnam Union of Scientific and Technological Associations  
VNGO  
VGCL  
VUAL  
VUFO  
VUSTA  
4
EXECUTIVE SUMMARY  
This comparative research project provides an overview of civil society organizations (CSOs)  
in Vietnam. The research was carried out in Vietnam’s two major metropolitan areas, Hanoi  
and Ho Chi Minh City, which are the bases for the majority of Vietnamese CSOs. The research  
team selected fifty representative CSOs from each city, interviewing leaders of those  
organizations on multiple aspects of civil society operation and development. The findings  
focus on civil society governance, programmatic focus, operational approaches, forms of  
engagement with other sectors such as businesses and government, networking, and funding.  
The picture that emerges is one of a sector facing a range of serious challenges. Many CSOs  
have suffered a series of funding crises in recent years. Limited and unstable budgets have  
undermined CSOs’ abilities to carry out their activities, develop coherent long-term plans and  
retain staff. Interviewees described downsizing, office relocation and budget crises. Many  
CSOs remain dependent on international donors, and most struggle to access sufficient public  
or private funding to support their activities. Retaining talented and experienced staff is also a  
serious ongoing challenge. Young people join, gain experience and then depart for jobs in the  
private sector or with international organizations. High staff turnover undermines activity  
planning and delivery. The organizations also expressed concerns about their management,  
governance, strategy and planning, acknowledging weaknesses that remain a serious  
impediment to their organizational development and impact.  
Despite these challenges, interviewees were overwhelmingly optimistic about the future of their  
organizations and civil society in general. Eighty-six percent said they were either optimistic or  
very optimistic about the future. Survey respondents demonstrated a strong sense of mission,  
expertise, enthusiasm for their cause and flexibility in adapting to challenging operating  
conditions. CSOs are exploring a range of funding and operational models; some are closer to  
the state, others orientated toward international donors, and an increasing number are looking  
to the private sector as a source of sustainable support. While a small number of established  
CSOs dominate the national landscape, a wider group of formal and informal organizations are  
fashioning space for a broadening range of activities depending on local conditions.  
The research also identifies interesting contrasts in the structure, operations and outlooks of  
CSOs between Hanoi and HCMC:  
.
A larger proportion of the sample in HCMC was comprised of smaller community-focused  
organisations, as opposed to the centers and institutes that proliferate in Hanoi.  
. Hanoi CSOs are more likely to be networked with government agencies and evolve from  
some previous connection with the government, whereas HCMC CSOs were more likely to  
develop from informal social groups or faith-based organizations.  
. Hanoi CSOs are much more involved in policy advocacy issues while HCMC CSOs tended  
to focus on services for disadvantaged groups such as street children or migrant workers.  
. HCMC CSOs seem to have more difficulties in registering their organizations with relevant  
authorities than their Hanoi counterparts.  
. Hanoi CSOs have more access to training and to donor funding, with a discernible focus on  
donors’ program interests as a result. HCMC CSOs, on the other hand, wished there were  
more training opportunities available, and the lack of donor funding also meant that they  
were more likely to find support from individual contributions and the private sector.  
5
1. INTRODUCTION  
The rapid growth of the past two decades has transformed Vietnam economically and socially,  
raising living standards and lifting millions out of poverty. This growth has generated new and  
more complex development challenges, from environmental degradation to rising income  
inequality. Basic public services such as health, education, and clean water are under serious  
stress, and the government is struggling to maintain adequate standards and ease of access for  
all citizens. More and more Vietnamese civil society organizations (CSOs) are emerging,  
responding to the country’s needs through a variety of approaches, from independent research  
and policy advocacy to charity work.  
The nature of civil society in Vietnam remains a source of debate. It is not uncommon to  
encounter the view among both Vietnamese and expatriates that there are no independent civil  
society organizations in Vietnam. Many organizations claiming NGO status are quasi-  
governmental, including research institutes and professional associations. They receive core  
financial support from the state, at times functioning as part of the bureaucracy while at other  
times carrying out independent policy research and advocacy. This situation can blur the  
definition of what constitutes an NGO, but in the current context of civil society development  
in Vietnam it is important to recognize meaningful civil society action and behavior even when  
it comes from organizations associated with the state. Even beyond these organizations,  
however, the past decade has seen a surge in the number of active and independent CSOs  
whose contributions to the social life of the country should be recognized and documented.  
Development of civil society in Vietnam  
Since the first National Congress of the Communist Party of Vietnam in 1935, Party  
considerations of social organization in Vietnam have focused on the development of mass  
organizations. They maintain large memberships (Women’s Union - 12 million; Farmers’  
association – 8 million; General Federation of Trade Union – 4.2 million; Youth Union – 5.1  
million; Veterans’ Association – 1.92 million) operating through extensive bureaucratic  
structures at central, provincial, district and local levels and continue to play a dominant role in  
civic life in Vietnam. Professional associations have also operated at both national and local  
levels since independence. By 2006 there were 364 associations registered at the national level,  
including VUSTA (56 associations), the Vietnam Union of Art and Literature (10 associations),  
the Vietnam Union of Friendship Organizations (60 associations) as well as a wide variety of  
other associations related to sports, economic activities, charitable activities and businesses.2 At  
the local level, these associations are registered under local governments but whether operating  
at national or local level, most of them rely on state subsidies. In 2001 there were 1,400  
associations operating at the local level, and this figure grew rapidly to 4,157 associations by  
2006.3 Mr. Thang Van Phuc, the former Vice Minister of Home Affairs, estimated that by  
2010, there were nearly 15,000 associations across Vietnam.4  
2 Nguyễn Ngọc Lâm, “Legal Regulations on Organization, Management of Association, and Measures of  
refinement.” Presentation for a workshop organized by the Legal Reform Assistance Project, Hanoi, January 2007.  
3Nguyễn Ngọc Lâm, 2007.  
4 Thang Văn Phúc, “Tổng quan về hội, tổ chức phi chính phủ và thể chế pháp lý cho các tổ chức xã hội ở Việt  
Nam” (An Overview of Associations, NGOs, and Legal Framework for Social Organizations in Vietnam).  
Presentation for the annual NGO workshop organized by the Vietnam Union of Science and Technology  
Associations, Hanoi, 20 September 2010.  
6
Although mass organizations continue to dominate the space for civil society, the Doi Moi  
reforms since 1986 have helped to catalyze greater diversity of civic life. There has been an  
increase in public awareness of the contribution of non-government actors, as many new civil  
society organizations have emerged to engage in a wide range of issues, from environmental  
protection to gender equality and disaster relief. It should be noted that the situation is different  
in the south, where pre-1975 tradition of social work and civic activism rooted in the churches  
and temples continues to lead to some differing characteristics in civil society activities in  
comparison to the north.  
In the early years CSOs were often very clearly quasi-governmental or headed by retired  
government officials who wanted to contribute to the country’s development and had the  
knowledge and the network to establish their own organizations. With no clear legal framework  
for civil society, Vietnamese organizations acquired their legal statuses in a variety of manners,  
registering under relevant ministries, agencies, departments, or with umbrella organizations  
such as the Vietnam Union of Science and Technology Associations (VUSTA) or the Southeast  
Asia Research Association of Vietnam (SEARAV). Since the government emphasized science  
and technology activities early on, many CSOs are registered under VUSTA and SEARAV,  
often describing themselves as either institutes or centers. A Law on Associations has been  
under discussion for many years but has yet to be formalized at the time of this writing. A  
series of administrative decrees govern the operations of CSOs. This has meant that, in  
practice, the way CSOs register as legal entities and operate remains varied and therefore  
confusing.  
Defining civil society organizations in modern Vietnam  
This complex history and regulatory environment has produced a sector difficult to define, with  
organizations varying widely in size and organizational structure referred to variously as  
unions, associations, clubs, funds, institutes, centers, committees, and volunteer groups. It is  
challenging to provide a concrete number for the wider community of CSOs. Estimates have  
provided a total figure of CSOs between 1,700 (Thang Van Phuc) and 2,000 (Civil Society  
Index Vietnam research).  
One of the few systematic efforts to map out Vietnam’s civil society was carried out from  
2005-2006 using a methodology devised by CIVICUS, an NGO based in South Africa.5 Taking  
a broad and inclusive approach including the party-state affiliated mass organizations,  
professional organizations and umbrella organizations, the Civil Society Index Vietnam study  
group provided the following useful typology of civil society organizations:  
5CIVICUS, VIDS, SNV, UNDP. The Emerging Civil Society: An Initial Assessment of Civil Society in Vietnam  
(Hanoi, March 2006).  
7
Category  
Mass  
Types of organizations  
included in category  
1. Women’s Union  
2. Farmers’ Association  
3. Youth Organization  
4. War Veterans  
Relation to the state  
Vietnamese definition  
Fatherland Front  
Socio-Political  
Organizations  
Organizations  
Association  
5. Worker’s Organization  
(VGCL)  
Professional  
Associations and  
Umbrella  
1. Umbrella organizations  
like Red Cross, VUSTA,  
VUAL, Cooperative  
Alliance, etc.  
1. Fatherland Front  
1. Socio-Professional  
Associations  
Organizations  
2. Professional  
2. Social and  
professional  
associations; some  
belong to the  
NGOs  
2. Registered with an  
umbrella  
Associations  
organization, Center  
or provincial  
organization  
VNGOs  
Charity  
VUSTA, Line  
Social Organizations,  
NGOs  
Research NGOs  
Consultancy NGOs  
Educational NGOs  
Health NGOs  
Ministries, Provincial  
or District People’s  
Committees  
Community-based Service and development or  
Indirect affiliation to  
other organizations or  
Civil Code  
Rural collaborative  
groups  
Faith-based  
organizations  
Neighborhood groups  
Family clans  
Organizations  
livelihoods-oriented  
Faith-based organizations  
Neighborhood groups  
Family clans  
Many are not registered  
Recreative groups  
Source: Irene Norlund, “Filling the Gap: The Emerging Civil Society in Viet Nam.” p. 11.  
As outlined in the section below, we selected the target group for this survey building on the  
CIVICUS typology.  
8
2. RESEARCH FOCUS AND METHODOLOGY  
This research seeks to contribute to the growing knowledge base on civil society in Vietnam, as  
well as civil society development initiatives. It does not include mass organizations and  
umbrella and professional organizations, but only VNGOs (classed into institutes and centers)  
and CBOs. Given the concentration of CSOs in Hanoi and Ho Chi Minh City, this research  
focuses on a set of formally registered organizations in these two major urban areas as a  
reasonable proxy for describing trends in the country as a whole. The research team began their  
analysis from lists of formally registered organizations, reaching out to both NGOs and CBOs  
to allow the research to include a wide range of civil society activities.  
Our experience, also borne out by the study, is that institutes are more likely to focus on  
research and consultancy services, whereas centers tend toward the implementation of  
programs and activities in the community. Although this distinction is not absolute, we have  
tried to preserve it in this research to identify more detailed trends or patterns from the data. In  
addition to these two types the study also includes a snapshot of the growing number of  
community-based organizations (CBOs) from clan associations to water users’ groups to  
student clubs to religious charities, who often do not seek formal registration but are  
nevertheless active members of Vietnam’s civil society.  
The research sought to be as representative as possible in its sample selection. However, given  
the diverse forms of registration and differing patterns between north and south it is difficult to  
be certain that the sample captures the exact balance of size and type of organization in the two  
cities. We must therefore be careful to not over-interpret the data, rather using the numbers to  
outline themes and trends. For instance, the sample in HCMC was dominated by smaller  
community-focused organisations, whereas the sample in Hanoi focused on centers and  
institutes with few CBOs. While it is the assessment of the research team that civil society  
organizations in HCMC are, in general, smaller and more community focused, analysis of the  
data on organizational set up and behavior must be assessed, at least partially, as a contrast  
between smaller and larger organizations rather than as evidence of cultural difference between  
Hanoi and HCMC. A detailed explanation of research methodology and sample selection is  
included in Annex 1.  
Fifty CSOs were surveyed and interviewed in Hanoi and fifty in Ho Chi Minh City, on six  
areas:  
o Organizational structure, management, and staffing;  
o Program focus and approaches;  
o Engagement with other sectors (government and businesses);  
o Networking;  
o Funding;  
o Challenges and future directions.  
9
3. RESEARCH FINDINGS  
3.1 Organizational Structure, Management and Staffing  
Types of organizations  
When we asked CSOs how they define their organizations, we received a wide variety of  
answers. Some focused on their mission, but others focused on their legal status according to  
their registration certificates, or on the umbrella organization to which they belong. Many  
wanted to select more than one option, reflecting the gap between their formal status and what  
they perceive as their organizational mission.  
Given only one option, a number of organizations selected “other.” This tendency was  
particularly strong in Ho Chi Minh City, where 17 out of the 50 organizations self-identified  
this way. One possible explanation for this is the organizations’ rather nebulous official status.  
Many of them are affiliated with religious organizations or other private entities while others  
are under state management. Indeed, of the 17 HCMC organizations answering “other” to this  
question, 12 also self-identified as “other” when asked about their official registration status  
(see section below). This also indicates that mission-oriented organizations engaged in a  
number of different activities may be reluctant to pigeonhole themselves. For instance, the  
Institute for Practical Psychology described its activities as research, clinical practice, and  
social entrepreneurship. Finally, there is a possibility that organization staff may have been  
unfamiliar with the terminology being used in the survey.  
Table 1: Self-identified CSO identity  
Types  
Number of organizations  
Hanoi  
HCMC  
Research institute  
6
6
Scientific and technology organization  
10  
28  
4
2
NGO  
12  
10  
3
CBO/ volunteer group  
Social enterprise  
Others  
0
2
17  
50  
Total  
50  
10  
Registration  
All CSOs in Vietnam are required to register with a relevant government body, a professional  
or umbrella organization, a ministry, or local government entity. As such, the organization a  
CSO registers with depends both on whom the CSO approaches and also on whether the  
particular umbrella body or agency is willing to accept the CSO.  
Table 2: Registration Situation of CSOs  
Independent/  
Not Registered  
3
VUSTA  
Mass  
Organization  
0
Local  
Government  
0
Other  
22  
28  
Total  
50  
50  
Hanoi  
25  
4
HCMC  
6
1
11  
There are clear differences in terms of registration patterns between CSOs in Hanoi and  
HCMC. Half of the surveyed organizations in Hanoi are registered under VUSTA, in contrast  
with only four organizations in HCMC. Eleven HCMC organizations (mainly CBOs) are  
registered with the local government while no organizations in Hanoi selected this option.  
Forty-four percent of organizations in Hanoi and 56% of organizations in HCMC chose to  
register under other social and professional associations such as SEARAV or the Vietnam  
Relief Association for Handicapped Children.  
The differences between the two cities can be explained by a couple of factors. For one thing, it  
is more difficult for CSOs in HCMC to approach Hanoi-based agencies such as VUSTA and  
other ministerial/national associations given the geographical distance. The type of  
organization also plays an important determining role; more CSOs in our sample in HCMC  
have been established as clubs or charitable entities, and it is more natural for such  
organizations to register with provincial-level agencies such as the People’s Committee,  
universities, and HCMC-based social and professional associations.  
Table 3: Duration of Registration Process  
Regional variations in registration  
Duration  
Number of  
organizations  
status are also reflected in the ease  
with which CSOs were able to  
register. In Hanoi, 38 organizations  
stated that they encountered no  
difficulty during the registration  
process. Although the remaining 12  
complained of unclear guidance from  
officials and longer procedures for  
unconventional projects or initiatives,  
in general most Hanoi-based CSOs  
stated that the formal establishment of  
their organizations was not too  
difficult. This stands in contrast with  
HCMC, where only 20 organizations  
Hanoi  
HCMC  
Less than 6 mths  
6 – 12 mths  
36  
16  
9
3
1
1
7
2
1 – 2 yrs  
Over 5 yrs  
2
Don’t know/remember  
23  
said registration was easy, 9 stated that they faced difficulties, and the remaining 21 did not  
11  
want to express their opinion about this issue. In in-depth interviews, HCMC-based CSOs  
indicated that the lack of clear procedures and regulations and the necessity of dealing with  
multiple layers of local authorities posed obstacles in some cases.  
While many CSOs found registration procedures challenging, a majority required less than six  
months to complete the registration process. These organizations are especially concentrated in  
Hanoi, as Table 3 shows. However, we must take care not to over-interpret the data. While  
nearly half of HCMC organizations did not know or were not willing to state how long their  
registration process took this can be partially explained by the much larger number of  
organizations in HCMC with histories of over 10 years (see Table 4 below). Many of the older  
organizations in HCMC are small CBOs, and are thus less likely to maintain institutional  
memory over the course of office transitions and staff turnover, leading to more “Don’t  
know/remember” responses. Also, during that period the concept of civil society was very new  
to the authorities and there was an even greater lack of relevant legal documents. Registration  
processes were, therefore, likely to be more ad hoc and haphazard than they are today.  
Nevertheless, the very high “don’t know/remember” response from HCMC in comparison to  
Hanoi may also reflect greater reluctance to indicate how long the registration process has  
taken. Additionally, since CSOs in HCMC mostly access local government agencies or  
institutes to register, they have fewer choices in identifying a relevant agency if their work is  
not easily categorized or if the relevant agency is not interested. This limited ability to  
formalize their organizations may in turn limit their ability to grow and raise funds. This may  
explain why, in discussions the Foundation has had with CSOs over time, HCMC organizations  
have expressed more interest in a Law of Associations than their Hanoi counterparts.  
Case Study 1: Social Work & Community Development Research Center (SDRC)  
Established in 1989, SDRC is one of the largest Ho Chi Minh City NGOs in the fields of social  
work and community development. The organization benefited in its early years from the  
effective support and supervision of the HCMC branch of the Vietnam Psychology and  
Education Association, but it soon began to face funding constraints due to its legal status.  
Because SDRC was registered with a professional association rather than a governmental  
agency, under Vietnamese regulations it was unable to apply for funds. In 1992, the Center  
embarked on the long journey of registering as a scientific NGO with the HCMC Department  
of Science and Technology (DOST), a process that took nearly 10 years due to the lack of a  
contact within the government to steward the process. Even after finally being approved in  
2001, SDRC was requested to resubmit papers for renewal in 2005 and 2010. Thankfully  
however, on the third attempt the organization was granted a permanent license to operate  
under the DOST. With this status, SDRC can implement bigger projects and expand their  
activities into different arenas.  
Age of surveyed CSOs  
Decree 35-HDBT dated 28/2/1992 on the management of science and technology activities was  
the first legal document to define the rights of individuals, civil society organizations and  
economic organizations to organize and implement scientific and technological activities since  
the beginning of Doi Moi. However, the establishment of CSOs was still relatively rare until  
the early 2000s, when the issuance of Decree 81/2002/ND-CP and Circular 10/2005/TT-  
12  
BKHCN by the Ministry of Science and Technology provided clear conditions for establishing  
and registering science and technology organizations. The data suggests that this new legal  
framework has had an impact on Vietnamese civil society development: 47% of interviewed  
organizations were founded less than six years ago. There is also a marked contrast between the  
north and south; southern NGOs and CBOs tend to be older than their northern counterparts, a  
difference that can be explained by the many CSOs active in HCMC before 1975, whose legacy  
continues to influence the city’s civic life.  
Between 1945 and 1975 the South experienced a relative boom in CSOs; from professional  
associations, charities to organizations supporting those affected by the war. While many of the  
organizations pursuing various aspects of social work were closed and replaced by state  
agencies after 1975, government policies toward religion meant that many religious-based  
charitable groups were able to continue their work and remain active in HCMC today.  
Table 4: Age of organizations  
CBOs  
Centers  
Institutes  
Total  
Hanoi HCMC Hanoi HCMC Hanoi HCMC Hanoi HCMC  
< 3 years  
3-6 years  
6-10 years  
>10 years  
Total  
0
3
1
1
5
2
2
10  
12  
7
2
6
2
6
1
1
0
2
4
12  
21  
9
5
9
4
2
1
6
25  
33  
6
3
1
8
30  
50  
35  
13  
10  
50  
Physical and human resources  
Chart 1: Organizational changes resulting from training  
CSOs in both Hanoi and HCMC are  
generally led by well-qualified individuals  
drawn from the ranks of researchers and  
retired government officials. In this sample  
there is a slight difference in number of  
staff between CSOs in Hanoi and HCMC,  
with an average of 12-13 staff members in  
the former and 15-16 in the latter. CSO  
staff in Hanoi generally have higher  
qualifications  
than  
their  
southern  
counterparts, with more Ph.D. and masters  
degree holders. While female staff  
outnumber their male colleagues across the board, the gender gap is particularly wide in  
HCMC. These differences point to the contrasting nature of CSOs in the two cities. More of the  
13  
organizations in Hanoi function as research institutes requiring higher levels of education,  
whereas the NGOs surveyed in the south are dominated by charitable work and community  
interventions. The activities they carry out require more practical facilitators and social  
workers, professions that tend to draw more women than men.  
Table 5: Human resources of CSOs  
Personnel  
Hanoi  
625 staff  
50 orgs  
12.5  
HCMC  
776 staff  
50 orgs  
15.8  
Average number of personnel/organization  
Total female staff  
330  
295  
512  
264  
1.94  
0.6  
Total male staff  
Ratio of female/male staff  
1.12  
1.94  
2.72  
6.84  
Average number of Ph.D.’s /organization  
Average number of master’s degrees /organization  
1.9  
Average number of bachelor’s  
degrees/organization  
6.9  
Graduates of vocational schools  
High school or lower  
-
-
4.1  
10.9  
The majority of CSO staff are young and inexperienced. The leadership of most organizations  
surveyed stated that capacity building for their staff is a key concern. In Hanoi, more than 90  
percent of the surveyed organizations send their staff to external training, although only 36  
percent have a staff training budget. In HCMC, about 50 percent of the organizations invest  
their own budgets in staff capacity building. Interviewees commented that they struggle to  
allocate funds for capacity building since most of their budget is tied to specific project  
activities by donors. They are also under very strong pressure to cover salaries and overhead,  
leaving little flexibility. Not surprisingly, most CSOs prefer to take advantage of external  
training courses for their staff, especially when they are free of charge.  
While most organizations do not invest in training courses, they are very appreciative of the  
training courses that their staffs attend, which improve staff skills related to communication,  
advocacy, training methodologies, negotiation, project management, reporting, and planning,  
among others. International training courses are particularly appreciated for the opportunities to  
be exposed to new perspectives and training methodologies. In all, almost half of surveyed  
CSOs indicated that staff participation in training courses had contributed to major changes for  
their organizations, with 30% stated that they had brought about small changes. In general,  
NGO staff rarely participate in long training programs, tending to prefer shorter sessions with  
14  
TOT training skills to allow them to conduct training for internal staff and co-workers, as well  
as for community members who live in areas where NGOs operate.  
Most of the Vietnamese CSOs stated their staff turnover is high as they struggle to compete  
with the better salaries and benefit packages offered by INGOs and the private sector. Most  
CSOs also have difficulty securing a comfortable and convenient workplace. Among all the  
organizations surveyed only one owns its own office while virtually all struggle to raise money  
to pay the rent. Over the last few years CSOs have experienced funding shortages, forcing  
many to rent offices far from the city center or temporarily move into the residence of a leader  
or a volunteer.  
Leadership and management  
The registration procedure for CSOs requires that each organization establish a board of  
directors. Twenty-four percent of surveyed organizations have simplified their management  
structure since commencing operations, replacing the board with a single director with or  
without a vice director. Of the organizations who have kept their boards, all indicated that their  
director remains fully in charge of day-to-day operational, management, and decision-making  
processes. This is indicative of the small size of most Vietnamese CSOs as well as the  
generally dominant role of individual leaders within organizations.  
Table 6: CSOs with boards of directors  
CBOs  
Centers  
Institutes  
Total  
Hanoi HCMC Hanoi HCMC Hanoi HCMC Hanoi HCMC  
Yes  
No  
4
1
5
23  
10  
33  
28  
7
11  
2
6
4
4
0
4
38  
12  
50  
38  
12  
50  
Total  
35  
13  
10  
Founders of CSOs come from a variety of different backgrounds and motivations. Many are  
retired government officials who have launched organizations to take advantage of their  
experience and networks. These organizations tend to have better access to government funding  
through state-funded research projects. This was particularly the case in the early years of civil  
society development in Vietnam. However, there is also a new generation of CSOs emerging  
led by younger, well-educated professionals with a strong commitment to social equality and  
justice. The importance of INGOs as a training ground for CSO leaders should also be noted,  
with a number of former INGO workers leaving to start their own organizations. Although still  
limited in scope, this recent development is injecting greater professionalism, confidence, and  
dynamism into the civil society environment in Vietnam.  
Many CSOs are dominated by their founders, who tend to be involved in every aspect of  
organizational operations. Although effective leadership transition is an important condition for  
organizational sustainability, Chart 2 below shows a generally high level of leadership  
continuity among surveyed CSOs, with a more balanced picture of leadership transition present  
only among CBOs in HCMC. This may be partly due to the longer history of HCMC CSOs, but  
15  
the reality is that CSOs generally find it very difficult to replace their leaders. There is only a  
small pool of talented individuals who are available and have the capacity to lead an  
organization, especially when they would be better compensated in other occupations.  
Chart 2: Organizations with changes in leadership since founding  
35  
Small or no change  
30  
Major change  
25  
20  
15  
10  
5
0
Centers Institutes  
CBOs  
Centers Institutes  
CBOs  
16  
Small or no change  
Major change  
32  
3
9
1
4
1
12  
1
4
0
17  
Hanoi  
HCMC  
CSO leaders we interviewed generally stated that leaders’ age is not important, and that  
organizational performance depends on capacity, sense of responsibility, prestige, hard work,  
and management skills. Interviewees stated that leadership age, however, can have varied  
organizational impacts. While young leaders can be more active and enthusiastic, there are  
examples of them struggling to establish effective working relationships, especially with  
authorities, which is important in Vietnam. Meanwhile, older CSO leaders may have broad  
relationships and experience but can be conservative and slow to accept new methods and  
program initiatives. The majority of CSO leaders are between 35 to 55 years old (52% in Hanoi  
and 74% in HCMC). Interestingly, this sample identified far more leaders below the age of 35  
years in Hanoi (24%) than in HCMC (6%). This comes as a surprise given that Hanoi CSOs  
tend to be more focused on policy and research, potentially requiring a more senior network of  
contacts to secure and implement projects, while HCMC CSOs tend to focus on community  
interventions. However, it should be noted that the 12 Hanoi organizations with young  
leadership were all relatively new, with all but one having been founded in the last six years.  
Table 7: Age of CSO leaders  
CBOs  
Centers  
Institutes  
Total  
Hanoi HCMC Hanoi HCMC Hanoi HCMC Hanoi HCMC  
16  
<35 years  
35 – 55  
>55 years  
Total  
2
3
0
5
3
24  
6
9
17  
9
0
9
1
6
0
4
0
4
12  
26  
12  
50  
3
37  
10  
50  
4
3
33  
35  
13  
10  
3.2 Program Focus and Strategy  
Strategic planning  
When asked about their key priorities and strategic foci, responses from the interviewed  
organizations fell roughly into two categories. The first focused clearly on substantive themes  
related to sustainable development, social justice and equal opportunities for poor and  
vulnerable groups in society. The second set of responses emphasized operational challenges  
such as developing projects and fundraising to stabilize their activities.  
In terms of planning, all respondents said their organizations had a clear founding mission.  
Between two thirds and three quarters of organizations have multi-year strategies, while the  
remaining organizations indicated that their directions were formulated among key staff and  
they didn’t have the human or financial resources to invest in the development of a formal  
strategy. Most organizations stated that they had a clear annual plan. For the 12% who did not  
have one, the reasons had to do with fear of imminent closure or lack of adequate  
organizational capacity.  
Fields of operation  
Poverty alleviation and community development are the traditional focus areas for Vietnamese  
CSOs. These activities have been particularly concentrated in remote or predominantly ethnic  
minority areas and largely financed by international donors or state resources. However, with  
the recent expansion of civil society has come a widening of scope to include a broader range  
of livelihood models and focus areas such as education, gender equality, natural resource  
management, and climate change.  
Chart 3 below breaks down the surveyed organizations’ fields of operation by location. In  
general, there is a propensity for Hanoi CSOs to focus on research, policy analysis, and  
technical assistance whereas HCMC CSOs tend to concentrate on concrete social issues and the  
provision of services to disadvantaged populations in the community. Issues related to children  
and youth, the disabled, and HIV/AIDS make up a larger share of HCMC organizations’ work  
than their counterparts in Hanoi. The longer history in the south of social work as a field of  
study and practice helps explain these differences, as does the greater involvement of faith-  
based organizations in non-profit and charity work in HCMC. Moreover, the relative focus of  
Hanoi organizations on issues related to the environment, governance, and natural resource  
management can perhaps be explained by the fact that these areas are more conducive to policy  
advocacy, a strategy used predominantly by Hanoi organizations.  
Proximity to bilateral donors and international organizations also shapes the program agenda of  
Hanoi organizations. As a case in point, climate change is a hot topic among the global  
17  
development aid community, and the proliferation of funding for projects in this area has  
incentivized Hanoi CSOs to orient their activities toward climate change mitigation and  
adaptation. This is despite the fact that potential impacts of climate change tend to be more  
severe in the South.  
Chart 3: Fields of operation  
30  
Hanoi  
25  
HCMC  
20  
15  
10  
5
0
Of the 62 centers and institutes interviewed, only 13 operate in just one field. CBOs in contrast  
tended to focus only on one or two fields, especially if they concentrate on working with  
children or disabled people. Organizations working in multiple fields were keen to stress that  
multi-dimensional interventions are necessary to address complex development issues or social  
problems, while organizations working in a specific field were just as keen to stress the benefits  
of deeper and focused interventions.  
The majority of CSOs in both Hanoi and HCMC are largely continuing to work on the issues  
that they started with when they were first established. However, a significant number of  
organizations, including almost half of the 38 CBOs and over 30% of the 48 centers in the  
sample, said they had changed focus to adapt to changing socio-political needs as well as  
funding sources.  
18  
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